"Best Buy has the absolute worst customer I have ever encountered. The mere fact that you cannot call the store where you purchased your item, is outrageous. We purchased what was recommended, and it doesn't work. Can we call and speak with ANYONE state side, nope. Worst, buyer beware!!!"
Micro Center
3.5
240
747 Bethel Rd, Columbus
CLOSE · 09:00 - 21:00 ·
"Run, don't walk, AWAY from the service center at this location. I'm stunned at how little they knew about fixing a keyboard on a Dell laptop. \n\nIt took them a week to misdiagnose the problem. Then I took it back to them again and they decided it would take another week to totally replace to keyboard. \n\nNot wanting to wait another week, I went to Geek Squad. They looked at the computer, typed in a solution to fix an apparently "well known" glitch in Windows and solved my keyboard issues. Took two minutes and they didn't even charge me. GEEK SQUAD ROCKS!!!"
Best Buy
3
25
1645 River Valley Cir N, Lancaster
CLOSE · 10:00 - 22:00 · +1 740-654-8314
"I Highly recommend Best Buy in Lancaster, Ohio. Here's why! I couldn't get anywhere with Amazon's Ai and I received NO CHOICE to speak to a live agent. So I went to Best Buy's website and entered my search for a new TV. First their Ai tried to answer but I couldn't get an answer BUT THEN another message popped up asking if I wanted to speak with a live agent and I typed YES! I talked to the best live agent who took their time and was very impressive and helpful to the max. The agent asked questions that were very relevant to my needs to get a great TV! The agent sent me numerous details on many televisions and reasonable prices. Best Buy in Lancaster, Ohio, is Better By Far in actual great live customer service. This is where I am purchasing my next TV. I asked the agent to please send all the information to my email so I could discuss it with my son who knows a good buy when he sees one. Thank you Best Buy in Lancaster, Ohio."
Best Buy
2.5
85
5800 Britton Pkwy, Dublin
CLOSE · 10:00 - 22:00 · +1 614-793-8630
"Ordered dishwasher Nov 6. supposed to be installed Nov 10 but due to new flooring I had to do some changes. they came back after that on Nov 17 and said it wasn't good enough. (later confirmed it was fine). Paid lots of money for someone to come out and remove two rows of hardwood floor and rescheduled delivery for Nov 20 They kept confirming delivery. But then someone called me and said that was just confirming install not delivery (none of the confirmations said this). So now they are going to try to figure out when they can come out. and yiu can never talk to anyone at the store. they keep routing you to corporate and they are clueless. Not sure when if ever I will get this delivered. If I can get it from somewhere else I will cancel this order. Not that they care at all"
