The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show ...

These tools, available through the myCigna member portal, are designed to make navigating health insurance more ...

Cigna is rolling out a number of new tech tools that seek to make it easier for members to navigate their benefits and ...

Cigna Healthcare, the health benefits division of the Cigna Group, has released a set of digital tools aimed at improving the ...

Smart Claim Submission: This user-friendly feature enables customers to upload bills they receive from physicians andother providers, such as chiropractors or therapists. The tool reads the bill, auto ...