Embedding AI-assistance into retail strategies is essential, says Indicia Worldwide’s Debra Wolf. Brands overlook this ...

Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next two to three years, according to global cloud firm Genesys. Dr. Marc ...

Discover how AI is transforming eCommerce with hyper-personalized shopping, boosting revenue by 40%, and reshaping customer ...

From personalized recommendations to seamless customer service, AI agents are redefining the way consumers shop, making every ...

AI shopping assistants aim to bypass this process ... Even influencers, whose impact has shaped commerce in recent years, will see their roles evolve. While AI agents could reduce the direct ...

The question isn’t if this shift will impact brands ... Agentic e-commerce has arrived. As AI becomes the new shopping intermediary, brands should adjust their strategies swiftly.

Artificial intelligence is playing a growing role in the way consumers shop across Asia Pacific, with more than a third now ...

Retailers now implement AI to create highly personalized shopping experiences based on browsing habits and past purchases. Automation in retail also accelerates processes like checkout lines ...

DHL has released its E-Commerce Trends Report 2025, drawing on insights from 24,000 online shoppers across 24 key global markets, including South Africa. This year’s study spans eight chapters, ...

The Project Astra demo, where Google's AI attempts to help fix a bike involves Gemini calling a local bike shop and then ...

Samantha Kelly is a freelance writer with a focus on consumer technology, AI, social media, Big Tech, emerging trends and how they impact our ... to personalize your shopping experience by ...

Car dealers are increasingly utilizing artificial intelligence (AI) to navigate the impact of President Donald ... when they're doing their research and shopping for different cars, they're ...