Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

CINCINNATI — Amazon is making it even easier to make a return this year by recently adding Staples stores as a free return center, along with Kohl's and Whole Foods. But there could be a downside to ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Amazon's Prime Day event, running from July 8 to 11, is just around the corner. If you're planning to stock up on tech, household essentials or that robot vacuum you've been eyeing, there's something ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...