TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits "remains strong for a second consecu ...

J.D. Power and Associates' 2005 Customer Service Index has again placed Lincoln in the number one spot. The CSI is based on six measures that include, among other things, in-dealership experience ...

Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer ...

The top five brands in the premium category were the only ones with scores over the segment average of 878 ...

UMW Toyota Motor Sdn Bhd has announced that it was recently ranked number one in the Customer Service Index (CSI) and Sales Satisfaction Index (SSI) categories of a survey conducted by global ...

Asian stock markets are trading mixed on Wednesday, following broadly negative cues from Wall Street overnight.

Customer satisfaction with Cadillac dealer service puts the brand in third place in the premium segment, with SUV and ...