The rental car industry has made travel more inviting for many, but there is no shortage of hidden potholes waiting to put a ...

Marcy Schackne waited 2½ hours at LAX to talk to a car rental agent, then inspected three dirty vehicles before finding one to drive. Weeks later at Dulles, she waited 45 minutes for a car. The ...

She recently waited 2½ hours at Los Angeles International Airport just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were "beyond dirty" before ...

A growing number of rental car brands, like Sixt, are using AI scanners to assess damage and it's leading to problems, as multiple customers tell The Drive. The attention on digital vehicle rental ...

Q: I booked a one-way car rental in Porto, Portugal, through Hotels.com. When I picked up the vehicle at the Europcar counter ...

USA TODAY Cars tested Turo's peer-to-peer car rental marketplace for a Southwest road trip. Here's why it's better than using a rental car company.

She recently waited 2½ hours at LAX just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were “beyond dirty” before finding one suitable to drive. A ...

Travelers are experiencing "car rental rage" due to long waits, dirty vehicles, and aggressive upselling tactics. Customers are retaliating by making multiple reservations they don't intend to keep.