When the economy starts to stumble, two pillars are critical to any company that wants to survive and grow: loyal, highly-engaged employees and equally loyal and highly engaged customers. Gift-giving ...

When it comes to the final analysis in terms of sales, people do business with those that they know, like and trust. But if you are a vendor or service provider, how can you persistently reach out in ...

Forbes contributors publish independent expert analyses and insights. I write about retail and the forces that are redefining shopping. Nift, the technology company connecting e-commerce platforms to ...