For a large person, each flight on Southwest was a game of roulette under the airline's longtime unassigned seating policy.

Southwest Airlines replaced open seating with assigned seats after more than 50 years.

The Dallas, Texas-based carrier transitioned from its longtime open seating system in keeping with competitors like American, ...

Southwest Airlines passengers are making their final boarding-time scrambles for seats as the carrier prepares to end its ...

The carrier has claimed that its customers prefer the new policy, despite some pushback.

A blunt take on reclining seats exposes how little room economy flyers have.

Southwest passengers question assigned seating after crowded cabins appear despite numerous empty seats.

What the travelers who adore some common annoyances of flying can teach everyone else about the power of changing one’s ...

Southwest Airlines has officially ended its longtime open-seating policy, marking a major shift for the carrier as its final ...

Dallas airports continue to face flight disruptions Tuesday as the winter storm lingers. While carriers work to return to ...