Please note: This item is from our archives and was published in 2022. It is provided for historical reference. The content may be out of date and links may no longer function. The AICPA Auditing ...

TQM evolved from quality assurance methods, which emphasize quality by design. TQM is a management philosophy that focuses on customer satisfaction, since customers define quality. Efforts to improve ...

Find out how to get EQ reviewers involved early and comply with audit-quality standards. Firms will need to learn from mistakes, fine-tune systems, and adapt to new ways of thinking about quality.

Total quality management (TQM) strategies aim for long-term success by enlisting members of an organization at all levels to create customer satisfaction by making the best products possible. There ...

Total quality management is, in part, a philosophy saying that achieving excellence involves a constant forward effort from all of an organization's employees. TQM works by measurement: finding the ...