Manufacturing is one of the world’s largest and most established sectors. Worldwide manufacturing revenue grew by 4 percent in 2022 and reached $44.5 trillion, more than two times the U.S. gross ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

As a rule, manufacturers have been blissfully unconcerned with some of the finer points of CRM functionality and processes — but not because they have been indifferent to their customers’ needs.

The UK manufacturing sector faces a host of challenges, ranging from COVID-19 and the resulting economic downturn, to the emergence of overseas low-cost competitors and an increased emphasis on ...

To the outsider, manufacturing seems like an impersonal business. But the industry stands to benefit heavily from advances in CRM technology and techniques, and analytics will be the mark of success.

Salesforce.com Inc. sells its flagship customer relationship management platform in a variety of flavors. Some versions are geared toward enterprises, others cater to smaller businesses and a handful ...

Blue Martini Software Inc. this week detailed Blue Martini Manufacturing, a suite of customer relationship management (CRM) applications that enables manufacturers to automate business processes and ...

Improving sales management, tightening contacts with dealers and keeping better track of service parts are a few of the business functions that customer relationship management (CRM) software ...

Microsoft officials have been saying for a few months that the company would release to manufacturing its "Titan" Dynamics CRM 4.0 product before the end of calendar 2007. On December 14, Microsoft ...