Patient portals that provide secure online access to medical record information and provider communication can improve health care. Yet new technologies can exacerbate existing disparities. We ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Kaiser Permanente engages 45 percent of its more than 9 million members through online portals, which provide secure physician-patient email and access to KP HealthConnect, a comprehensive electronic ...

As healthcare facilities launch their own patient portals, technology is only the first step. Administrators are learning that decisions need to be made on everything from patient login protocols to ...

Patient portals can make or break a positive care experience. As the healthcare sector begins to embrace the idea of patients as consumers, having an efficient and easy to use patient portal is a ...

Patient portals offer an appealing way to engage patients in their own medical care, but some industry experts wonder whether lab results released without clinical interpretation cause confusion for ...

The need to have accurate patient health information for clinical decision-making can hardly be over-emphasized. This is most evident when a patient is away from a healthcare facility and hence ...

Melissa A. Dziak, left, and Robert J. Aldrich III, right, of Marshall Dennehey. Courtesy photos With the recent implementation of the 21st Century Cures Act and modifications to the HITECH Act, many ...

Please provide your email address to receive an email when new articles are posted on . Only 10% of hospital patient portals offered access in languages other than English or Spanish. Patients who ...

A new survey of teen patients with cancer and their parents sheds light on a source of friction in adolescent oncology: How much access should parents have to their child’s patient portal? While ...