The new update allows Rivian owners to see “where their energy is going” in real time, says Wassym Bensaid, chief software ...

Following a complaint post on social media, Rivian's software chief Wassym Bensaid clarified the company's plans and the ...

Rivian owners won't need a service-center visit to switch tires ... and it's listening to customer feedback to lay out what it prioritizes, whether the good, the bad, or the ugly.

A second notice will be sent once the remedy becomes available. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1612. Rivian Automotive ...

"Rivian’s service fleet now spends less time navigating charging complexities and more time doing what they do best—delivering outstanding customer service." In addition to this collaboration ...

A “long-time Rivian ... the customer’s wife opened it. Then, the entire truck was stuck at 4 mph because it thought the Gear Tunnel door needed servicing. It took 30 minutes of service before ...

“Rivian’s service fleet now spends less time navigating charging complexities and more time doing what it does best — delivering outstanding customer service.” Bluedot said it currently ...

Meal-kit company HelloFresh has added 70 all-electric Rivian vans to its fleet, the first major customer to buy the commercial EVs ... which included building out service infrastructure, digital ...

Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491. Rivian Automotive, LLC (Rivian ...