Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

MacTank, a network of Macintosh experts founded in 1999, provides outsourced tech support for Mac-OS software companies. Their business depends on connecting customers with the right expert on demand: ...

NEW YORK, July 18, 2024 (GLOBE NEWSWIRE) -- HHAeXchange, a leader in homecare management solutions for providers, managed care organizations (MCOs), and state Medicaid agencies, today announced the ...

The call center agents talk on headsets to FedEx employees, helping with passwords and other basic troubleshooting and handing off to specialists if necessary. They recite the Memphis-based company’s ...

AT&T will be returning approximately 2,000 call center jobs to the US, as the company has decided to shutter an Indian call center that handles tech support calls for the telecom's broadband service.