Method 5. Re-Pair a Smart Remote (Bluetooth Remote) If you have a Samsung Smart Remote, it may need to be re-paired with the TV. Stand close to the TV and hold the Back and Play/Pause buttons ...

From the Home dashboard, navigate left using the remote's directional pad to enter a side menu on the left hand side of the screen. From here, scroll down to Settings and select it.

Summary: AI is everywhere, and that includes Samsung’s new 2025 lineup of TVs. The AI button on the remote is for Vision AI, which Samsung first debuted at CES in January.

Users around the world are reporting that they are unable to load any apps on their Samsung TVs, likely due to a service disruption.