Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...
Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...
Verizon is offering a $20 account credit to customers affected by Wednesday's nationwide network outage that left users ...
"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.
A Verizon staffer talks compensation — and offers a curious emoji.
CLEVELAND (WJW) – Verizon customers with older phone plans could see their bill go up next month. According to the company, starting Aug. 29, some older plans will be charged an additional $3 or $5 ...
Verizon said it has resolved its outage after users reported widespread issues on Wednesday. "The outage has been resolved.
Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon ...