TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of decreasing revenue while its founder abandoned plans to take the company private. In ...

Business process outsourcing (BPO) firm Conduent has confirmed a large-scale data breach that may have exposed the personal information of more than 10 million people. Forensic investigations revealed ...

A surging colon and new 15% U.S. tariffs are battering Costa Rica’s economy, forcing the country to endure slower growth for ...

India’s IT and BPO major Firstsource Solutions has announced the launch of a new subsidiary in Canada, marking its latest ...

Peru is advancing rapidly toward full digital inclusion, with authorities reporting that 99.5 % of households subscribe to at ...

A growing wave of Latin American tech professionals is making Spain their new home, as the country opens its doors to fill a ...

Colombia's BPO Emtelco S.A.S. has announced an expansion in the Aburrá Valley and the capital city of Bogotá that will create ...

Eric Farnsworth, of the Center for Strategic and International Studies, told Nearshore Americas’ Kirk Laughlin that Washington is paying unprecedented attention to Latin America and the Caribbean — ...

Tata Consultancy Services (TCS) is ramping up local hiring in the U.S. and further trimming its use of H-1B visas.

Spanish multinational Groupo Oesía is planning to invest about US$1 million in Argentina to set up an innovation hub in ...