Amazon’s quick checkouts and speedy Prime shipping have helped cement its status as one of the most popular online retailers in Canada. However, its return process left a little to be desired.

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Consumer Protection BC has ordered Amazon Canada to refund a customer and pay a $10,000 penalty after ruling the company ...

PLEASANT HILL, Calif. — Outstretched arms laden with packages, they stagger in from the parking lot and wander the aisles, searching for the returns counter. At Staples, Kohl’s and the UPS Store, they ...