Today’s Closet Confessional is a special one. It all started five years ago when CC 270 was living in London and shared her ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Klarna Group Plc’s co-founder and CEO, Sebastian Siemiatkowski, has admitted the fintech giant’s aggressive use of artificial intelligence in customer service has backfired. “As cost ...

Klarna, the AI-powered global payments and commerce network, announced its Q1 2025 results, unveiling consumer milestones, surging market traction, and exceptional returns from its AI strategy.

COPENHAGEN, May 19 (Reuters) - Swedish fintech Klarna, which last month paused plans for an initial public offering, reported first-quarter revenue growth of 15% from a year ago on Monday while ...

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After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was once again recruiting humans after the AI approach led to “lower ...

Klarna and Duloingo have been some of the poster children for the “AI-first” workplace. Two years ago, Klarna CEO Sebastian Siemiatkowski announced he wanted his company to be the “favorite ...

Klarna's January-March revenue grew by 15% on a like-for-like basis to $701 million, while its adjusted profit stood at $3 million, up from a loss of $2 million a year ago when adjusting for the ...

Officials in rural Texas are accused of paying campaign worker who told elderly people how to vote: docs We may not be alone in the universe: Astronomers find possible alien life on planet Pope ...