Following a complaint post on social media, Rivian's software chief Wassym Bensaid clarified the company's plans and the ...

The new update allows Rivian owners to see “where their energy is going” in real time, says Wassym Bensaid, chief software ...

Rivian revamps charging experience for EV customers with software update and app features, including energy consumption transparency and faster charging.

Rivian 2025.18 software update promises a faster charging experience and better control over charging sessions thanks to the ...

Rivian rolls out a game-changing EV update with faster charging, smart energy tracking, and fun Yeti alerts to boost battery ...

"Rivian’s service fleet now spends less time navigating charging complexities and more time doing what they do best—delivering outstanding customer service." In addition to this collaboration ...

Rivian customer service leaves a lot to be desired. One of the biggest frustrations of owning a Rivian, similar to that of Tesla, is that their customer service leaves a lot to be desired.

“Rivian’s service fleet now spends less time navigating charging complexities and more time doing what it does best — delivering outstanding customer service.” Bluedot said it currently ...

Meal-kit company HelloFresh has added 70 all-electric Rivian vans to its fleet, the first major customer to buy the commercial EVs ... which included building out service infrastructure, digital ...