SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in two IDC MarketScape vendor ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in The Forrester Wave™: ...

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Many businesses assume that vendors manage their own security. That’s not always the case, and it can leave them vulnerable to attacks. In fact, “98% of organizations have a relationship with a third ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

The Oracle legal tussle has dominated the Rimini Street conversational agenda for too long. Time for fresh opportunities to come to the fore.

ServiceNow (NYSE:NOW) has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. The longtime IT service management platform provider entered ...

Datacom is now using the ServiceNow AI Platform for service delivery transformation, internally and externally, throughout Australia and New Zealand. The transition to ServiceNow’s modern, integrated, ...