Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

President and CEO of the Better Business Bureau Steve Bernas joins Bob Sirott to explain how you can spot a Facebook ...

U.S. consumers received just under 3.8 billion robocalls in October, according to the Robocall Index from YouMail, the ...

Despite the ongoing government shutdown, the Federal Communications Commission (FCC) held its regularly scheduled monthly open meeting on October ...

Until such time as the South African government actively cracks down on unsolicited spam calls, the country’s residents rely ...

Even in today’s social media age, the idea of a directory laying bare home numbers and addresses seems bizarre, writes Jonathan Margolis – but years after prank calls, the humble phone book helped him ...

A bipartisan bill updating Pennsylvania’s telemarketing laws is headed to the state House of Representatives following a ...

On October 7, 2025, the Federal Communications Commission (FCC) released a draft Further Notice of Proposed Rulemaking (FNPRM) that is intended ...

Discover why Verizon lags behind T-Mobile and AT&T, what its new CEO promises, and if its 7% dividend makes VZ stock a smart ...

AT&T just got sued in a TCPA class action down in Florida and it is a pretty well crafted complaint. Indeed you don’t see too many 101 paragraph TCPA complaints with thoughtful allegations. So this ...

TRAI and DoT agree to show verified caller names by default to curb scam calls under CNAP, with rollout planned for 4G and ...