Artificial intelligence is quickly becoming a vital part for almost all businesses around the world. This has led to customers interacting more and more with the AI via customer service calls and ...

TechTarget and Informa Tech’s Digital Business Combine. Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million ...

With passenger volumes growing rapidly after a slump in 2020, airlines are expected to deliver the best experience of hard and soft products to ensure high levels of satisfaction and loyalty. However, ...

TechTarget and Informa Tech’s Digital Business Combine. Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million ...

Related: What Business Leaders Need to Know About the EU’s AI Act Success in AI isn't just about technology—it's about reimagining a “day in the life…” of your people while maintaining the highest ...

Peter van der Putten is an assistant professor of AI and creative researcher at Leiden University and Director of the AI Lab at Pega, where he helps leading brands become more ‘human’ by using AI to ...

FLYR has raised $295 million to accelerate product development and delivery for the travel industry. The San Francisco-based company markets AI products to airlines and hospitality businesses to help ...

AI startup Kea has teamed with CBS NorthStar, a provider of restaurant technology solutions, to bring its voice AI technologies to the dining industry. Kea offers a “cashier in the cloud” — an ...

Today’s cybersecurity risks are much broader than they have been historically. Our current era is dominated by digital transactions and communications, and more sophisticated cybersecurity challenges ...

A John Deere tractor on a wheat farm.

Leading technology companies including Microsoft, Amazon and IBM have pledged to publish the safety measures they’re taking when developing foundation models. During the AI Safety Summit in Seoul, ...

At last weekend's Miami Grand Prix, all attention was on Lando Norris, who secured his first Formula One victory for McLaren. Meanwhile, behind the scenes, AI-powered software monitored the crowds for ...