Customers have their own AI agents that will handle customer service issues on their behalf. Real-time analytics track customer needs, wants, desires. Tech is working, operations are humming, ...
With VideoAmp VXP, companies will be able to access more representative data sets for media planning and optimization.
Product experience management solutions providers Syndigo and Productsup are partnering up to help companies cale product content across international markets.
DoubleVerify is adding outcome measurement and attribution capabilities to its performance measurement and optimization solutions through its Rockerbox acquisition.
The deep integration with Applicaster brings a front-end app experience to Brightcove's platform. It ensures OTT providers can build, optimize, and operate mobile, TV, and web apps for their ...
Versium customers can now access Resulticks' Marketing Star in the REACH platform to consolidate audience engagement cycles.
The Complete Guide to Seamless, AI-Driven Customer ExperienceCustomer expectations are at an all-time high, with more demands for consistency, personalization, and instant support across every ...
How are you preparing for the rise of agentic AI in CX?Agentic AI is about giving AI the ability to act, not just think or analyze. These systems can set their own goals, make decisions, and adjust to ...
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Contentstack EDGE combines intelligent content and real-time first-party customer data for marketing and digital experiences.
Part of LiveRamp's Data Collaboration Platform, Cross-Media Intelligence delivers a unified, de-duplicated view across channels and media partners.
The foundation for successful quality assurance is establishing a clear, cohesive vision that aligns closely with the company’s objectives. Whether the goal is improving customer retention, resolving ...
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