To embed this concept in the company culture, Ridge launched a learning moment contest. Initially met with skepticism—"I kind ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

Pak Lah’s leadership was defined by its humility. He did not seek power through dramatic gestures or loud proclamations. Instead, he chose to listen, to understand, and to act with measured grace.

While the process can seem intimidating, there are many ways for even the most nervous of new leaders to successfully prepare ...

Professor Yaw Gyampo told Joy News amid growing public concern about the perks and privileges enjoyed by public officials, ...

By Fred Nunes Fred Nunes, now retired, lectured at the University of the West Indies and worked with the United Nations Development Programme (UNDP), the ...