Nike has warned that sales will drop by a double-digit percentage in its current quarter as the sneaker giant contends with ...

Ultimately, rebuilding U.S. manufacturing won’t happen overnight, but the benefits are undeniable. By embracing onshoring, ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

The announcement to sell the e-commerce site Zulily to Lyons Trading Company comes one year after Beyond acquired Zulily.

Delivering a seamless customer experience requires breaking down operational silos and integrating sales channels.

Resist the urge to jump on a bandwagon and build a retail media strategy that will stand the test of time (and grow alongside ...

Fast-forward to today and consumers have become fatigued from brands’ activism messages and no longer have the energy to ...

Forever 21's U.S. operating company on Sunday filed for bankruptcy for the second time in six years and will wind down ...

Inventory distortion is a critical problem for retailers and, if left unaddressed, it will only worsen. The term refers to ...

Going viral on TikTok is an incredible opportunity, but it's not a guarantee of long-term success. The brands that win are ...

Retailers that integrate smarter logistics, dynamic routing, and partnerships with last-mile delivery providers are reducing the friction associated with returns, lowering operational costs, and ...